Business process outsourcing (BPO) is a form of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments of its supply chain.In the contemporary context, it is primarily used to refer to the outsourcing of services.
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Thanks for explaining the process of BPO. BPO is very helpful in every industry because they can expand their business without exerting much effort and spend lots of money.
Thanks and Best Regards!
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